frequently asked questions

MAKOM Pereire

FAQ

Frequently Asked Questions

The Makom Pereire team presents its frequently asked questions. It is composed of the questions most frequently asked by our customers. If you do not find the answer to your question, please contact our team who will be happy to answer you.

Is there an elevator in the establishment?

Yes, there is an elevator at your disposal, and it serves all the floors.

Are pets allowed in the establishment?

Unfortunately we do not accept pets in our establishment.

Do you have a breakfast service?

We offer a continental breakfast buffet served from 7:00 a.m. to 10:30 a.m. at a cost of €14,90 per person. It can be booked in advance or directly on site. 

Is your establishment adapted to people with reduced mobility?

Yes, the Makom establishment is adapted to PRM standards. We have a room for disabled people (classic category).

Why can't I reach the establishment?

You can contact us by telephone on +33 1 89 89 36 63 or via WhatsApp on +33 7 64 87 91 10 from 9.00 am to 7.30 pm. The reception team is also on hand to assist you should you need any help. If your enquiry is not urgent, you can also email us at hello@makom-pereire.com.

Do you have a concierge service?

The Makom Pereire does not offer this type of service.

Do you have a shared kitchen?

We do not have a refrigerator or shared kitchen. If you wish to keep a product cool, please contact us by phone so that we can assist you.

Do you have a coffee machine or vending machine?

A vending machine selling drinks and snacks, as well as a coffee machine, are available at reception. These machines are managed by an external service provider, independent of the establishment. If necessary, please contact the number indicated on the vending machine directly.

Does my room have a safe?

No, none of the rooms at Makom establishment have a safe.

Is there air conditioning in the room all year round?

We do not have air conditioning in most of our rooms. Only the 4  "Room Deluxe Duplex " category have air conditioning.

Is it possible to request an extra bed in my room?

We cannot provide extra beds. We only offer double rooms.

Are there rooms with a balcony?

We do not have any room with a balcony or a terrace.

Do the rooms face the courtyard or the street?

All the rooms are facing the courtyard.

Do you have connecting rooms ?

Yes, the Makom has two connecting rooms, which can accommodate up to four people.

Does the Makom offer smoking rooms?

Smoking is strictly forbidden in our establishment. If you do not smoke, we may charge you a cleaning and disinfection fee of up to 150€.

Is there heating in the rooms?

Yes, the Makom has a heating system in every room.

Is there any equipment in the room ?

We do not have a kitchen, a minibar, a kettle, a bottle opener or an iron in our rooms. The rooms are equipped with the bare necessities.

At what time can I check in and when do I have to check out?

The check-in time is from 4pm, the room will not be available before that time.

Check-out is at 11am, you cannot stay in the room beyond 11am.

Is it possible to get a refund for a non-cancellable, non-refundable offer?

It is not possible to get a refund for a non-cancellable, non-refundable offer, even if it is a mistake in the dates.

What is a pre-authorization?

A pre-authorization is a deposit, a bank guarantee. The amount is simply blocked on your credit card during your stay and is automatically released upon your departure if no damage is noted in the room. Without this pre-authorization we will not be able to give you access to your room.

What are your payment conditions?

The payment is done in advance via a secure payment link or on the booking platforms. A pre-authorization of 150 € per room will be blocked but not debited 5 days before your arrival in our establishment. This pre-authorization will be released at the time of check-out and you will get it back on your bank account according to the delays of your bank, generally between one and five days after your check-out.

What are the cancellation conditions?

The cancellation policy of Makom is non-cancellable and non-refundable. However, we invite you to read the general conditions of sale indicated on your reservation.

Payment & preauthorization methods : Can I pay my reservation or my pre-authorization on the spot?

The payments are made only online before your arrival by credit cards.

Why am I being charged €150? What is a pre-authorization?

A pre-authorization is made of an amount of 150€ as a guarantee; this is not a debit but only a deposit blocked (not debited) on your bank card.

No access will be allowed to the establishment without finalizing the secure online pre-authorization.

In case of damage to the room, cigarette smell etc. this amount will be debited. Otherwise, the pre-authorization will be cancelled at check-out.

Pre-authorization is a standard procedure to guarantee your reservation at Makom Pereire.

What are the nearest metro stations / parking lots?

Pereire Levallois station : Metro Line 3

Porte de Champerret station: Metro Line 3

Parking Courcelles-Champerret : 210 Rue de Courcelles 75017 Paris

What is a pre-authorization?

A pre-authorization is a deposit, a bank guarantee. The amount is simply blocked on your credit card during your stay and is automatically released upon your departure if no damage is noted in the room. Without this pre-authorization we will not be able to give you access to your room.

Is there wifi access at Makom Pereire?

Yes, wifi access is available in the whole establishment.

Does the Makom have a parking lot?

Our establishment does not have a parking lot. However, there are parking spaces in the street in front of the building. They do not belong to the establishment and are at the price of 4€/hour.

There is a parking garage nearby : Parking Courcelles-Champerret, 210 Rue de Courcelles 75017 Paris

Is there a space to work in Makom?

For the moment we do not have a shared area for cowroking.

Does Makom have a concierge service?

We do not have a concierge service.

Does Makom have a dry cleaning service?

We do not provide a dry-cleaning service. There is a laundromat open from 7am to 10pm located 500 meters from the Makom at 2 Rue de Senlis, 75017 Paris.

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